Monitor and the Care App are applications that by default can be accessed over the internet
from anywhere, including mobile data networks, therefore Organisations may wish to restrict
to networks within their control.
A couple of options available to do this and keep both Monitor and the Care app secure, is to
specify the permitted list of the organisation’s IP addresses that Monitor or Care App access
is allowed from.
Please follow this attached guidance on how to set up IP Allow Lists for either Monitor or the Care App:
PLEASE BE AWARE THAT WE RECOMMEND THAT THIS IS SET UP/REQUESTED BY THE PROJECT LEAD FOR YOUR ORGANISATION. ANY FUTURE CHANGES TO THIS FEATURE ON THE SYSTEM IS THEN MANAGED BY THE HOME/ORGANISATION DIRECTLY.