Adding a Must do Action
1. Select the Service User for whom you wish to create a Must do action.
Select plan care day.
2. Select the time from the list on the left and ensure it changes colour
3. Select the action you wish to add from the right hand side e.g. weigh .
4. It will now appear on the left at the time selected. This is showing as a Could do action by default.
5. Click edit to the right of the new action.
Change Could do to Must do. If you need to enter any prompts for the care staff who are recording care, these can be added in the summary for carer field.
6. Now click the Advanced scheduling tab. In the box that opens, in Schedule, you change how often the weigh needs to take place e.g. daily / weekly / monthly. Click Done.
7. When the weigh is due, it will show on the service user’s profile on Monitor and flag on the care app.
Adding a repeating action
1. Select any time from the list on the left and ensure it changes colour.
Select the action – eg, Reposition
2. The action will now display to the right of the selected time.
3. Click edit to the right of the action. Change Could do to Must do.
If you need to enter any prompts for the care staff who are recording care, these can be added in the Summary for carer field.
4. Now click the Advanced scheduling tab to change how often the Reposition needs to take place, eg, daily
Remember if your planned care is scheduled for a time earlier than the current time, this will already go down as missed care. So if you are selecting the reposition to start at 08:00 and when you are inputting into the system it is already midday, to avoid it going down as missed care it is recommended to change the start date to tomorrow.
However, this can be planned in advance, so if you have a new service user arriving next week on Monday, for example, the planned care can be entered to start from the day they arrive.
Click Done
