Introduction/Overview
This documentation outlines the PCS integration between mCare and Vayyar. It will explain how to set up the integration and how data flows between the two systems.
What is it?
Vayyar Care is a touchless, camera-free fall detection solution that uses advanced 4D imaging radar technology to monitor the health and safety of residents. The system can detect falls and behavioral changes, sending real-time alerts to caregivers —without requiring wearables, buttons, or intrusive cameras.
Key Features
Hardware
· Camera-Free & Private – 4D radar technology ensures dignity and privacy.
· Accurate Fall Detection – Detects both hard and soft falls in real time.
· No Wearables Needed – Works without pendants, buttons, or wristbands.
· Complete Room Coverage – Monitors entire rooms, including bathrooms.
· Easy to Install & Always On – Simple setup, continuous protection.
Dashboard
· Real-Time Alerts – Instant notifications of falls to caregivers.
· Timeline of Events – Clear record of fall incidents and staff responses.
· Resident-Centric View – Each fall linked to the correct resident profile.
· Actionable Insights – Reports on fall trends and mobility patterns.
· Seamless Integration – Integrates directly into PCS mCare platform.
Price
To integrate with mCare using Generic API there will be a monthly charge per home. Please refer to your direct contact at mCare to confirm pricing. An order will be then raised to one of the Project Leads that have been set up for your home/organisation. An email will be sent to them with a link to sign and accept the order. Once these steps have been followed the integration set up menu will then appear within mCare.
Setting Up Generic API for Vayyar
Vayyar are initially integrating via the Generic API to obtain resident information and send fall care notes recorded on Vayyar.
For 3rd parties to integrate successfully with mCare they will require your unique per-care-site key which is generated as part of the Generic API configuration screen. To do this you must be an organisation administrator to access the relevant area of mCare to complete the configuration. This will be any member of staff with the access right of ‘Change communities/sites and organisation customisation’. All access rights are managed by the home/organisation itself, and PCS will not be able to provide these for you.
1) Firstly, navigate to Admin > Organisation Details
2) Once you have clicked Organisation Details you will need to find your care site, which will have a light blue background to identify it. Select the care site with the light blue background. In the example below this would be ‘Kings Bridge’.
3) Once clicking on the care site, you will find on the right side of the screen a section called ‘Integrations’. This is where you start the configuration of the Generic API.
4) To configure the Generic API, you need to find it listed in the Integrations section. If you do not see this, please get in touch with our Support team who will be able to arrange for this to be set up. Click on the icon cog icon to start configuration.
5) After selecting the cog icon, you will be presented with a screen requiring some sections to be completed.
6) Firstly, select the communities which will be using the Generic API integration. You may have training communities listed, however these usually contain data that is not relevant to 3rd party integrations, so simply select your sub communities name and NOT the top community.
7) Now set the access mode from ‘View Only’ to ‘Read and Write’. This sets the integration up as one which will allow care notes to start pulling through once the integration is set up.
8) Click on the Active Services item, and this will then expand to show you a list of available integrations partners that PCS work with using the Generic API.
9) Select the ‘Black Toggle’ on Vayyar. This will then turn to ‘Green’ which will enable the integration.
10) Finally set the status of the integration to live by clicking the status option and ensuring it goes from white to green.
11) Press ‘Save’ in the top right corner of the screen.
12) Once you have set up the integration, you will then need to go back and obtain your unique API key for the location you have set up. To do this click on the cog icon again to enter the configuration screen again (you will now see that this appears green as the Generic API set up is now live.
13) Once here you will see that two fields now have unique keys in them. We are interested in the Internal API Key.
Select the key (excluding the “Internal API key” words to the left) and copy it. Once you have this key you will need to provide it to the 3rd party developer you are in dialogue with so they can complete the setup their end. They will enter this API key which will finalise the set up and the integration will then start pulling through information that has been recorded and will appear on mCare in the form of a care note.
How Integration Works with mCare
Resident Information:
Resident information will be sent across via the integration and this will appear in the form of resident room numbers to identify the residents within the home. When a suspected fall occurs in the vicinity of the Vayyar device, an alert will then appear on the app, alerting staff of a suspected fall.
Fall Recording:
When a resident has had a suspected fall, the alert will appear within the app. The staff member will then be able to click on the alert that appears for that resident. From here, they will get an option to mark whether this was ‘No Fall’ or ‘Real Fall’.
When a ‘Real Fall’ has been recorded, this will the generate a Fall Care Note which is then sent straight away to mCare.
The care note will then appear as below on mCare. The care note will pull through straight away.
It must be noted that records marked as ‘No Fall’ will not generate a care note into mCare. This information can only be viewed on the Vayyar Dashboard.
Locating Falls Care Notes on mCare:
If you go to Reports > Care Notes and change the ‘Aspect of Life’ drop down menu to ‘Moblity’ and the ‘Action’ drop down menu to ‘Fall’. This will load up all the notes recorded from the Vayyar app.
You can click on ‘details’ to the right of the fall care note generated from Vayyar to get a further breakdown of the care note information.
Falls Matrix:
The fall note will populate under Analysis > Falls Matrix which can be used for a further analysis of falls within the home.
The matrix will display all recorded falls in a bar graph format allowing for easy analysis.
If you click into any of the bar graphs, it will display a breakdown of the falls recorded on that specific day.
Reports > Falls:
You can find a direct falls report by going to Reports > Falls.
This report will provide a list of all recorded falls either directly on mCare or through the Vayyar integration for auditing purposes.
Accident Forms:
By default, any falls recorded on Vayyar will be marked as an ‘Accident’ on mCare. This then generates an accident form which is required to be completed.
To locate this accident form, you need to go to Process > Accidents
You can then complete the accident form in the same way as you would any other accident/incident form recorded within the mCare system.
Please note, it is not currently possible to unflag 3rd party care notes as an accident and then flag this as an incident.
Voiding Care Notes on mCare:
It is not currently possible to void care notes which have been sent over via a 3rd party integration.
Vayyar App
Vayyar provide access to their application from the Google Playstore and Apple Store. If the devices are locked down on PCS’s Mobile Device Management system, we can push this to the devices within the home. You will need to request our Support team to do this for you. The background of your device screen will appear blue, similar to the image below if the devices are currently locked down on our MDM.
If the devices you are using are not locked down on our Mobile Device Management system, then you can simply download the app directly from the Google Playstore using this link:
iOS App:
Android App:
You will then use the login details to access the app which will be provided by Vayyar.
