Please note that residents can only be moved between homes under the same organisation. Staff wishing to move residents will also require access to both the existing home and the home of which the resident is moving to.
To move a resident between homes you will first need to access the residents file and select edit details under their profile photo.
From here you will need to scroll down to file information and there will be a section titled 'Communities included in'.
Then you will need to de-select the community of which you want to remove the service user from. This is done by locating the community within the section and clicking it to remove the blue circle from around it.
You will now need to find the service user community for the home they are moving to from the 'communities included in' section and click it so the blue circle now shows for this instead.
When the new home is selected you can scroll to the top of the page and press save. This will lock in these changes and the resident will be moved over to the new site immediately.
