FAQ
By Rachel and 3 others4 authors56 articles
How can I remove or correct red dots on the body map in mCare?
Why Are Staff Not Appearing on the Care App? - Existing care app
How Do I View 'About Me' on Handsets? - Existing care app
How to delete a residents diary entry (Video)
How Do I View Who I Am/Care Plan Document on a Handset? - Existing care app
How Do I Scan a Document Using a Handset? - Existing care app
Have care notes been uploaded successfully
How Do I Create a Contingency Plan?
How to place a resident on a fluid watch (Video)
Why Have Service User Care Plan Need Headings Disappeared?
How Do I Archive an Assessment/Form?
How Do I Locate/Reopen an Archived Wound?
How Do I Change Care Planning to 3rd Person?
Pre-Admission Assessment
How Do I Access Archived Plans and Bring Back Care Needs?
How Do I Edit Advanced Care Plan?
How to add communities and move residents communities (Video)
How to Add a responsible person/Clinical Manager (Video)
How to setup Post falls observations (Video)
Mandatory assessments (Assessments showing in red)
How do I get Access to sign off Accidents and Incidents?
How Do I Remove a Staff Member With Responsibilities?
How do I Set Up Post-Falls Checks/Neuro Observations?
How do I Assign a Clinical Manager?
How Do I Locate Relative Care Notes?
Quick Tool for SSKIN Chart Use
How to Setup a Service User as Independent on the Charts?
How Do I Locate a Report for Service Users Birthdays?
How to Void/Un-Void Care Notes
How can I effectively use the Wound Care Summary report in mCare?
Nightly Check - User Interface Improvement
How to enter a residents height (Video)
How To Change Fluid Targets
How do I Delete a Scanned Document?
How do I Add a Document to a Residents File?
How do I Re-open a Resident's File?
How do I Access a Closed User File?
How do I Close a Service User's File?
How do I Suspend or Unsuspend a Resident's File?
How do I Move a Resident to a Different Home?
How do I Record When a Resident is in Hospital?
How do I Add a New Cream?
How to Add/Import New Resident Files
Setting up DoLS or LPS/Having DoLS and LPS display on a resident front page
Why is the Service Users Medical Tile Red?
How to close and reopen resident files (Video)
How Do I Search For Open/Closed Staff And Service User Records?
Why Is DoLS/LPS Flagging on Residents Profile?