The Falls Report provides a clear, auditable view of recorded fall incidents within a home. It allows users to review incidents over a selected time period, understand what happened, who was involved, and access detailed records for follow-up, governance, and inspection purposes.
What’s Improved
Updated filters section with a modern, more intuitive user interface
New table layout and interface for viewing Falls reports historically, with improved structure and readability
Enhanced data clarity and consistency, making it easier to review, compare, and interpret report information
Why it matters?
Faster access to the relevant fall information
Quicker report loading and smoother navigation
Clearer, more intuitive experience
More confident decision-making
Where to find the Falls Report:
Screen 1: Initial State (before filters are applied)
Falls Report Deep-Dive
The Falls Report displays fall incidents recorded in the system based on the filters you apply. When first opened, the report loads in an initial state with no data shown until filters are selected.
Key capabilities include:
Filtering fall incidents by date range and service user
Viewing a structured list of fall events and key details
Quickly identifying incident type, response time, and carer involvement
Accessing full incident records for each fall
Exporting or sharing data via API link or print
Initial State (Before Filters Are Applied)
Screen 2: Initial State (before filters are applied)
When the Falls Report first loads:
The Filters section is displayed at the top of the page
No incident data is shown by default
An informational message is displayed to guide the user
What this shows
A message indicating that no information is currently available and that filters must be applied before results are displayed.
Use this to:
Understand that the report requires user input before loading data
Avoid unintentionally viewing incomplete or irrelevant results
Filters
Screen 3: Filters Section
The Filters section allows you to define which fall incidents are included in the report.
Available filters include:
Date From – the start date for the reporting period
Date To (Inclusive) – the end date for the reporting period
Service User – select all service users or a specific individual
Once filters are set, select Apply Filters to load the results.
Use this to:
Review incidents within a specific timeframe
Focus on falls related to a particular service user
Narrow results for audits, reviews, or inspections
Report Results Table
Screen 4: Report Results Table
Once filters are applied, the report displays a table of fall incidents that match the selected criteria. Each row represents a single recorded fall event.
Columns Explained
Service User
Displays the name of the service user involved in the fall
Includes a profile icon for quick visual identification
Date and Time
Shows when the fall occurred
Displayed in date and time format for accurate sequencing
Type
Indicates the category of the incident (for example, Mobility)
Includes a fall-related icon to visually identify incident type
May highlight significant or accident-level events
Carer
Displays the name of the staff member who responded to or recorded the incident
Time Taken
Shows the time taken to respond or manage the incident
Displayed in minutes for clarity and consistency
Details
Provides a short summary of the incident
Typically includes:
Whether the fall was witnessed or unwitnessed
Location of the fall
Any immediate injury noted
A brief description of remedial action taken
Actions
Contains the View Details button
Allows access to the full fall record
Use this table to:
Review all relevant fall incidents at a glance
Compare response times and patterns
Identify repeat incidents or higher-risk individuals
Viewing Incident Details
Screen 5: View Details
Selecting View Details on any row will redirect you to the detailed fall record for that incident.
Screen 6: Detail of Falls
This provides full contextual information captured at the time of the fall and supports deeper review, follow-up actions, and compliance requirements.
Additional Page Controls
Screen 7: Additional Page Controls
The Falls Report includes several controls to improve usability and navigation.
Copy API Link
Generates a direct API link for the current report configuration
Useful for integrations, data sharing, or advanced reporting
Allows the report to be printed in a clean, readable format
Suitable for meetings, audits, or inspections
Return to Top
Instantly scrolls the page back to the top
Helpful when reviewing long lists of incidents
Pin Filters
Pins the Filters section so it remains visible while scrolling
Allows quick adjustments without losing context
Collapse / Expand Filters
Minimises or expands the Filters section
Improves readability when focusing on report results
Filtering by Individual Service User
Screen 8: Filtering by Individual Service User
The Service User filter can be used to display falls for a specific individual only.
When a service user is selected:
The report refreshes to show only incidents linked to that person
The results table updates automatically after applying filters
Use this to:
Review an individual’s fall history
Support care planning and risk assessments
Prepare evidence for inspections or reviews